Returns & Exchanges
At Chem-X, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged apparel. Our streamlined process ensures that finding your perfect fit is always a risk-free experience.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the original items with all tags attached into the Chem-X reusable shipping bag and include the provided packing slip.
Attach the Label
Download and print the prepaid shipping label from your email and secure it firmly to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location and use the provided tracking link to monitor your refund status in real-time.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing